Terms of Service

1. Eligibility

You must be at least 18 years old to use the Service. By accessing or using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Account Registration

You must create an account to access most features of the Service. You agree to provide accurate and complete information when registering and to keep this information up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate your account at any time for any reason without notice.

3. Subscriptions, Payments, and Billing

Clearo offers a free tier with usage limits and a paid Pro subscription plan. By subscribing to a paid plan, you authorize us or our third-party payment processors (currently Stripe or Polar) to charge your payment method on a recurring basis until you cancel.

All fees are non-refundable, including in the event of early cancellation or unused time. If you cancel a subscription after being charged, you will continue to have access until the end of the current billing period, but no refunds will be issued.

We reserve the right to modify pricing or subscription terms at any time. Continued use after such changes constitutes your agreement to the new terms.

4. Use of the Service

You may use the Service for your own personal productivity purposes only. You agree not to:

• •Use the Service for unlawful, abusive, or malicious purposes;
• •Access or attempt to access another user's account or data;
• •Circumvent rate limits or technical restrictions;
• •Use the Service to train or improve AI systems, models, or services, whether commercial or non-commercial;
• •Reproduce, copy, sell, lease, sublicense, or redistribute the Service without our express written consent.

We reserve the right to terminate or restrict access to the Service if we detect or reasonably suspect misuse, abuse, or violation of these Terms.

5. User Generated Content

Users may create content such as tasks, events, reminders, and notes (“User Content”) for their own use. All such content is private by default and not publicly visible to others.

You retain ownership of your User Content. However, by using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to host, store, process, display, and use your User Content solely to provide and improve the Service, including by using it as input to AI features requested by you.

We are not liable for any loss, corruption, or unauthorized disclosure of User Content, whether due to technical failure, user error, third-party breach, or otherwise.

6. AI-Generated Output and Entries Agent

Clearo includes features powered by AI models provided by third-party providers, including but not limited to Gemini, OpenRouter, Groq, and OpenAI-compatible APIs. These features include:

• •Brain-dump organization
• •Entry type detection and enrichment
• •Date inference
• •Entry classification and categorization
• •Conversational agents using your stored content

By using these AI features, you acknowledge and agree that:

• •Outputs are generated by third-party AI systems and may be inaccurate, offensive, or otherwise inappropriate;
• •You are solely responsible for verifying the accuracy and appropriateness of all AI outputs;
• •We do not use your personal data or content to improve or train third-party AI models;
• •We assume no liability for any damages or losses resulting from your reliance on AI outputs.

7. Data Collection, Privacy, and Analytics

We collect limited personal and usage information to operate and improve the Service. This includes:

• •Account and profile information you provide;
• •Analytics via PostHog to monitor usage behavior;
• •IP address, browser data, and device identifiers;
• •Data on feature usage and performance.

We use the following processors and infrastructure providers:

• •PostHog – analytics
• •Supabase – database and authentication
• •Cloudflare Workers – hosting and CDN
• •Resend – transactional email
• •Gemini / OpenRouter / Groq – generative AI APIs
• •OpenWeatherMap – weather data

By using the Service, you consent to the processing of your information by these providers in accordance with their respective privacy policies.

We are committed to compliance with Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in the United Arab Emirates. For more details, see our Privacy Policy.

8. Intellectual Property

The Service, including all software, interfaces, content, branding, and documentation, is owned by Bureau LLC and protected by international intellectual property laws.

You may not reverse engineer, copy, or modify any part of the Service. You may not use our trademarks, logos, or branding without our prior written consent.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, notice, or liability. You may cancel your account at any time through your account settings.

Upon termination, your right to use the Service ends immediately. We may retain and use your data as required by law or for legitimate business purposes as permitted under PDPL.

10. Disclaimers

The Service is provided on an "as-is" and "as-available" basis, without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, secure, or accurate.

We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Bureau LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages, or any loss of profits or data, arising from or related to your use of the Service or AI-generated content, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim under these Terms shall not exceed the amount paid by you (if any) to us in the 12 months prior to the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Bureau LLC and its affiliates from any claims, damages, or costs arising out of your misuse of the Service or your violation of these Terms.

12. Arbitration, Jurisdiction & Dispute Resolution

All disputes shall be resolved through binding arbitration conducted in Sharjah, United Arab Emirates, under the applicable laws of the Emirate of Sharjah and the Federal Laws of the United Arab Emirates, including but not limited to Federal Decree Law No. 45 of 2021 (PDPL).

You agree to waive any right to participate in class action lawsuits or class-wide arbitration.

Any claims must be brought within one (1) year from the date they arise.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top. Continued use of the Service after changes means you accept the revised Terms.

14. Contact Us

For questions about these Terms, please contact us at:

Bureau LLC
Sharjah Media City
Sharjah, United Arab Emirates
📧 support@clearo.io

15. Copyright & DMCA

Although user content is private, if you believe that any content on the Service infringes your intellectual property rights, you may contact us at:

📧 dmca@clearo.io
Subject: "DMCA Takedown Request"

We will respond to all legitimate copyright takedown notices in accordance with applicable law.